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The History of Mystery Shopping

Shop in your spare time

It all started with bank shops to ensure that bank employees were appropriately handling money. Everything was done on paper or verbally explained to the Mystery Shopping Provider (MSP).

Mystery Shopping began in the 1940s!
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What a mystery shopper looks like

The internet changed everything...
* Shopper websites popped up to request assignments
* Shoppers were emailed forms to print
*They hand-wrote the report twice unless you had a copy machine
*A post office visit was required to mail one copy to the MSP and shopper's paid for postage
*A paper check arrived a month or two later (as long as your report was not lost in the mail)

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Shop for money

Mystery

Shopping

Now...

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*You get paid quickly

*There are shop-from-home shops        

*Phone-only shops        

*Internet-only shops        

*Combination of phone-internet shops

*There are onsite (in-person) shops where you visit the location

*There are combination shops with any mix of phone, internet, and onsite shops

Mystery Shop from home

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Secret Shopper requirements

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